Education

• Computer Programming and Analysis

  Seneca College - Toronto, Canada

• Bachelor of Computer Science

  Universidade do Rio de Janeiro (UFRJ) - Rio de Janeiro, Brazil

Skills

Experience

• Bay Street Group Inc.

  November 2021 - Present

  Bay Street Group is one of Ontario’s most recognized Real Estate brands. Since its 2016 inception BSG’s visionary leadership has relentlessly focused on sourcing an amazing selection of properties, investing in leading-edge and proprietary technologies and fostering an enviable people-oriented culture

  • Full-Stack Web Developer

    November 2021 - Present

    • Revamped its internal worksheet and allocation system with Vue 3.
    • Single-handedly built a CRM to manage pre-construction inventory listings (condox.ca).
    • Built and maintained an internal API using Laravel that powers multiple websites.
    • Created webcrawlers to automate inventory updates from Google Spreadsheets.
    • Developed an internal system using Nuxt 3 to generate customizable personal websites for its 1100+ agents.
    • Built a custom integration with MLS (Multiple Listing Service) using REALTOR.ca's DDF® to sync the data and make them available in current and future websites.
    • Moved the entire tech stack and codebase to cloud-based services like AWS, Netlify and GitHub to ensure security and scalability.
    • Managed Operations staff to ensure data accuracy and consistency.

• CondoWong Real Estate Brokerage Inc.

  January 2021 - May 2021

  CondoWong is a real estate brokerage located in Richmond Hill, Ontario with big emphasis on media production in order to generate leads and sales.

  • Web Developer

    January 2021 - May 2021

    • Revamped the entire website from scratch.
    • Designed and deployed new landing pages for pre-construction condominium based on business needs.
    • Created internal web applications to manage real estate listings and reduce dependency on spreadsheets.
    • Improved Google Ranking by making the website more SEO-friendly.
    • Created and maintained a WordPress-based blog section.

• PriceAware.ca

  May 2020 - Present

  PriceAware is a price tracking and comparison engine in Canada. It searches and tracks prices from several retailers and delivers meaningful notification when the price drops or a product becomes available.

  • Full-Stack Developer and Operations

    May 2020 - Present

    • Designed and developed web application using the most suitable and up-to-date technologies.
    • Testing and deployment to AWS.
    • Daily routine maintenance.
    • Feature planning and development for future releases.
    • Search engine optimization and monitoring.

• Apple Canada

  July 2017 - October 2019

  Apple is a company with great focus on customer service. It goes above and beyond to deliver an outstanding customer experience, creating a legion of fans that love their products and culture.

  • Technical Expert

    April 2019 - October 2019

    • Performed repairs on Apple devices in a timely matter with high success rate.
    • Ensure customers’ expectations were correctly set and met.
    • Trained new hires and served as support and resource for other team members.
    • Successfully deescalated unsatisfied customers before potentially becoming an escalation.
    • Translated information to people with little technical knowledge by using analogies to drive the point across.
    • Helped out other areas of the location during busy hours and busy periods like launch day.

  • Technical Specialist

    August 2018 - April 2019

    • Addressed customers’ technical concerns about their devices and set up repair when appropriate.
    • Ensured customers are correctly checked in.
    • Made sure customers were seen on time and appointments were not behind on schedule.
    • Documented every appointment in a clear and concise language on the internal application.
    • Awarded with a bonus prize for the shortest appointment time in a quarter.

  • Product Specialist

    July 2017 - August 2018

    • Obtained great knowledge of the products and was able to match the right product with a customer's need by listening and understanding their needs.
    • Ensured that each customer received outstanding service by creating a friendly environment, which included greeting and acknowledging every customer.
    • Helped our location meet daily financial goals by driving business revenue and obtaining business leads.

• The Rec Room (Cineplex)

  June 2017 - August 2017

  Being a Cineplex company, The Rec Room carries the parent company's effort to deliver entertainment in the highest level possible.

  • Game Host

    June 2017 - August 2017

    • Greeted guests, provided with resourceful information and delivered the best customer experience possible.

• Freelancer

  April 2014 - December 2015

  Freelancer work.

  • Web Designer

    April 2014 - December 2015

    • Set up meetings with potential clients, understand their needs and ensure they are met.
    • Developed and delivered projects on time.
    • Self-learned new technologies to stay ahead of the competition.

• EJCM (Web Development Junior Enterprise of UFRJ)

  August 2013 - April 2014

  EJCM is a junior enterprise from University of Rio de Janeiro. It provides an opportunity to further develop programming and interpersonal skills in a real business environment.

  • Project Manager

    August 2013 - April 2014

    • Managed a development team to ensure the projects were developed and delivered on time.
    • Set up and enforced an open communication between team members and mediated work conflicts.

Projects